Product Types

Computer Equipment

Recall Date

19th Mar 2021

Serial Numbers

Models: CA-H16WR-B1 & CA-H16WR-W1 Serial numbers 1200233400001 to 1203962204202, 00648999610844189725 to 00648999610844206361, and 0120AC00100001 to 01211C01900285

Contact Details

Contact: [email protected]

Manufactured Dates


Investigator Name


The computer cases have a black tempered glass front with the NZXT brand name at the bottom. The model number and serial number are located on the bottom of the case.

Metal screws that attach the PCIe riser assembly to the chassis can cause a short in the printed circuit board and overheating, posing a fire hazard due to the circuit board’s design. The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016.

NZXT have identified a potential safety issue with H1 cases and have temporarily paused new sales. The two screws that attach the PCIe Riser assembly to the chassis may cause an electrical short circuit in the printed circuit board that may overheat and create the possibility of a fire hazard. While this issue impacts a small percentage of cases, we are playing it safe and are developing a simple-to-use repair kit that you can install without having to ship your case anywhere.

Which H1 cases are affected?
All H1 cases (models CA-H16WR-W1 and CA-H16WR-B1) may be affected. This includes purchases made through BLD. While NZXT have identified this issue as a low probability occurrence, the absolute safest approach is to power down your H1 until a kit is sent out and the repair is made.

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