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Manufacturer
Draper
Product Types
Heaters
Recall Date
1st Nov 2017
Serial Numbers
Begins with SF2-1407.
Contact Details
Please contact our customer help line between 8.30am and 5pm, Monday to Friday on 023 8034 1615 UK or +44 23 8034 1615 (outside UK) to make arrangements for the machine to be returned for inspection and repair.
Manufactured Dates
2014 - 2018
Investigator Name
LSR
JET FORCE, INFRA-RED DIESEL SPACE HEATER (124,000 BTU/34KW) - STOCK NO.54046 PART NO.DSH-IR30
As part of our ongoing quality monitoring procedures we have identified a potential safety concern with the Draper – infra-red Diesel heater Part Number DSH-IR30, Stock Number 54046.
In exceptional circumstances it is possible that combustion of unburnt Diesel fuel may take place outside of the combustion chamber on the infra-red heating plate, a potential fire risk.
As a result, and to ensure user safety, we are voluntarily recalling the product from customers to allow us to check and replace any defective components ensuring ongoing safe and efficient operation of the heater.
The machines affected would have been purchased since September 2014, where the serial number begins with SF2-1407.
Please contact our customer help line between 8.30am and 5pm, Monday to Friday on 023 8034 1615 UK or +44 23 8034 1615 (outside UK) to make arrangements for the machine to be returned for inspection and repair.
No other Draper heaters are affected.
We apologise for any inconvenience caused and thank you for your cooperation.
