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Manufacturer
B&Q
Product Types
Heaters
Recall Date
6th Feb 2012
Serial Numbers
Not applicable
Contact Details
Customer Services Helpline on (UK) 0800 3890419 (Monday to Friday 8.30am to 8.00pm, Saturday 9.00am to 5.00pm)
Manufactured Dates
For sale in B&Q between August 2010 and September 2011
Investigator Name
~
Calortec Electric Panel Radiators sold at B&Q
B&Q
Calortec Electric Panel Radiators (Eco Prime)
Calortec Electric Panel Radiators (Eco Prime):
750Watts - 5 panels - barcode 5414746003600
1050 Watts - 7 panels - barcode 5414746003617
1510 Watts - 10 panels - barcode 5414746003624
1850 Watts - 12 panels - barcode 5414746003631
B&Q has identified a potential safety issue with four Calortec (Eco Prime) Electric Panel Radiators offered for sale between August 2010 and September 2011.
Model shown is 1050Watts (barcode 5414746003617)
PLEASE NOTE THAT ONLY THE PRODUCTS LISTED ARE AT RISK. ALL OTHER PANEL RADIATORS SOLD BY B&Q ARE UNAFFECTED.
Despite B&Q's rigorous checks, we have found that in some situations the safety features of these radiators may not provide adequate protection from electric shock or overheating.
If you have purchased any of these products from B&Q since August 2010 PLEASE STOP USING IT IMMEDIATELY and return the product to your local B&Q store where a full purchase price refund will be given.
If you would like more information please call our Customer Services Helpline on (UK) 0800 3890419 (Monday to Friday 8.30am to 8.00pm, Saturday 9.00am to 5.00pm)
B&Q plc apologise for any inconvenience caused and thank you for your cooperation.
