Product Types


Recall Date

1st Jul 2001

Serial Numbers

The four figure batch number starts with 92 or 93

Contact Details

Freephone: 0800 917 1061 (8am - 8pm)

Manufactured Dates


Investigator Name

Carey N.J

Phillips Safety recall
Phillips Jug Kettles
Type Numbers. HD 4388, HD 4389, HD 4390 & HD 4391

Our ongoing quality assurance programme has identified a possible fault in the above ranges of jug kettles, which might develop after prolonged use and could cause them to malfunction and become unsafe.

IMPORTANT: Please identify if you have one of the kettles shown above and then check the type and batch numbers, which can be found on the base of the kettle. If the type number matches the list above and the four figure batch number starts with the numbers 92 or 93 please stop using the kettle immediately and call the freephone number below. Please have your kettle by you when you phone because we will need to confirm the details before we advise you further.

0800 917 1061
The helpline is open from 8am - 8pm.

No other Phillips kettle is affected by this recall. We apologise for any inconvenience caused.

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