Voluntary product recall: Foldable hairdryers
As a precaution, TRESemmé Philips is voluntarily recalling and replacing a Foldable Hairdryer produced between February 2006 and November 2008.
The affected product is:
TRESemmé Philips SalonDry Travel Hairdryer HP4829
To find out what model number your hairdryer is please look under the “is my product affected” tab
In very rare cases the hairdryer can overheat when left plugged into the electrical connection. This poses a potential fire hazard, even when the appliance is switched off.
How do I know if my hairdryer is affected?
To confirm if your hairdryer is affected, please follow these two steps:
- Identify the Product Type Number HP4829 on the appliance. This can be found printed on the hairdryer on the side of the handle.
Identify the Production Code Number on the appliance. This is a four-digit number printed into the plastic of the body of the appliance under the lower right-hand corner of the product information area.
The following Production Codes are affected:
- For Product Type Number HP4829, the affected Production Code Numbers are those between 0000-1115
If your appliance is affected, you should call our Customer Services UK team on 0844 338 04 89
If your appliance is not affected you do not need to take any further action.
This precautionary recall underlines TRESemmé Philips’ commitment to the highest standards of quality and reliability. We thank you for your co-operation and apologize for any inconvenience caused.