1352, 1353, 1354, 1394, 1395, 1387

Product Type: 
Product Manufacturer: 
Marks and Spencer
Serial number(s): 
All serial numbers
Recall Date: 
Wednesday, 23 January, 2002
Manufactured dates: 
Between 1992-1993
Contact Details: 
Telephone: 0500 405 406
Investigator Name: 


Marks and Spencer kettles and jug kettles with filters made in 1992 & 1993

Ashbury jug kettle 1352, Harvest jug kettle 1353, Autumn Leaves jug kettle 1354, Ashberry jug kettle with filter 1394, Harvest jug kettle with filter 1395, Orange Blossom jug kettle with filter 1387.

Marks and Spencer have established a possible fault in the above ranges of kettles which might develop after prolonged use, causing them to malfunction and become unsafe.

In the interest of customer safety it has been decided to recall these products with four figure batch numbers commencing 92 or 93 and the type numbers listed above. Both the batch number and the type number are to be found on the base of the kettle.

Customers who have purchased any of these products are requested to return them immediately to the customer service desk at their local store where a full cash refund will be given. Should there be any questions regarding the affected products, customers may also contact free phone 0500 405 406

(Published in the Mail on Sunday newspaper on the 28 February 1999)