IMPORTANT SAFETY NOTICE
For all owners of these washer dryers this is a second announcement
This is the second notification for owners of Bosch, Neff and Siemens Washer Dryers which were delivered since 1983. If you have already applied and your machine serviced, please disregard this notice.
The results of continuous quality analysis have identified that in certain combination of circumstances a malfunction may occur, whereby the control unit can smoulder and damage clothing during the drying cycle.
To avoid this occurring we need to check the appliance models listed below immediately.
This fault only applies to appliances with the last four digits of the serial numbers ranging from 6212 to 6509 inclusive.
The serial number is located on the inside of the porthole door frame.
Simens model numbers: SIWAMAT 940 and SIWAMAT 942
We ask the owners of the above appliances to contact us immediately so that an appointment for inspection by our engineers can be made.
Please call today between 9.30 to 5.00 on 0870 567 8910 or freephone 0800 100 100 and ask for appliance care. Or write quoting your name address and serial number to appliance care, Conifer House, Westmount Centre, Uxbridge Road, Hayes, Middlesex UB4 0HD.
The inspection of your machine will be carried out by an Appliance care Engineer free of charge. Until the engineer has called, we recommend that the washer-dryer is only used when supervised and that it is switched off when the programme has finished.