TO OWNERS OF ELECTRIC COOKERS
TRICITY SOVEREIGN 4638
(from serial numbers 185 00001 to 1286 02000)
(from serial numbers 986 00001 to 1086 00100)
(from serial numbers 586 00001 to 786 00100)
In the interest of customer care Tricity Domestic Appliances would like to ensure that ad the above products have an additional fail-safe device installed free of charge. There exists a remote possibility that under certian circumstances the oven could overheat while the cooker is unattended.
Only the models above are affected. We would therefore like to arrange for one of our service engineers to call to inspect your cooker' and id necessary carry out a a modification.
How do you know if your cooker is involved?
Check the model number against those mentioned above.
Check the serial number. This information can be found below the main oven door on the front of the cooker
WHAT ACTION SHOULD I TAKE?
Dial freephone 0800 400418 to notify us.
Please be ready to quote your name, address and daytime
telephone number Also your model and serial number.
Alternatively write to: Sovereign Desk Freepost P. 0. Box 14, Newton
Aycliffe, Co Durham, DL5 6BZ. No stamp required
Your request for a service call will be immediately forwarded to your local service centre to arrange an appointment at no charge. You can continue to use your cooker provided that until an engineer has called, you ensure that it is always switched off at the cooker point when not in use.
Tricity Domestic Appliances apologise for any inconvenience caused.