132

Product Type: 
Steam Cleaner
Product Manufacturer: 
Goblin
Serial number(s): 
All serial numbers
Recall Date: 
Friday, 25 January, 2002
Manufactured dates: 
Contact Details: 
Telephone: (0345) 089106
Investigator Name: 

AN IMPORTANT SAFETY ANNOUNCEMENT TO OWNERS OF THE GOBLIN STEAMATIC MODEL/TYPE 132 ONLY

After extensive laboratory tests it has been established that, under extreme circumstances, a hazardous condition could arise which affects the insulation of the Goblin Steamatic (with the first three digits of the model/type being 132) possibly resulting in an electric shock. The condition has not occurred in normal use but it has been decided as a precautionary measure to modify free of charge all Goblin Steamatics model/type 132. The model/type number will be found on the box or on the rating label underneath the product.

Please note that the Goblin Steamatic and Aquavac Powersteam, both models/types 134 are not involved and need no modification.

Owners of the Goblin Steamatic model/type 132, as illustrated, should contact their local Goblin Service Agent (there are over 450 agents nationwide listed in the booklet which would have accompanied your instructions leaflet) who will be able to carry out the modifications required in about 5 minutes.

Please do not return the Steamatic to the shop where you purchased it unless that shop a Goblin Service Agent. If you are not sure who your nearest Service Agent is, or would like any further information, please use the number below.

Anyone who owns a TEPCO or SISAL steam cleaner that looks like the Goblin Steamatic 132 should also telephone the number below. We will be happy to modify these products in the same way if necessary.

We apologise for any inconvenience caused to our customers. Telephone: (0345) 089106 (local rate charged from anywhere).