H6312-001, H6314-001, H6316-001, H6318-061

Product Type: 
Microwave ovens
Product Manufacturer: 
Serial number(s): 
All serial numbers
Recall Date: 
Monday, 29 January, 2001
Manufactured dates: 
Contact Details: 
Telephone: dial 100 and ask for FREEPHONE 1055 Hoover plc. Dragonparc, FREEPOST. Merthyr Tydfil. Mid Glamorgan CF48 4BR
Investigator Name: 
Carey N.J

To owners of HOOVER 'Micromaster'
microwave ovens
Models H6312-001, H6314-001, H6316-001, H6318-001

Despite the very high standards incorporated in the design and manufacture of these ovens, there may be a possibility that under very remote circumstances. severe overheating can occur. In view of this we would like to incorporate an additional safety feature.

To establish whether you have one of the models which are affected:
Check the model number - This is on the label on the back of the oven
Also check the serial number which is on the same label as the model number and consists of 8 digits

If you have one of the above models please contact us by telephone during normal business hours - dial 100 and ask for FREEPHONE 1055 or alternatively, detach the FREEPOST coupon below and post it to us fully completed. (it telephoning, please have all the details available as required on the FREEPOST coupon).

Once you have contacted us, your details will be forwarded to your local HOOVER District Service Office who will arrange for a Service Engineer to call at no charge.
Until the engineer has called, your microwave oven should always be attended when in use. In addition, when you have finished using the oven it should be unplugged from the mains socket. In the unlikely event of severe overheating there is no risk of microwave leakage occurring.

Hoover plc apologises for any inconvenience this may cause.

To: Hoover plc. Dragonparc, FREEPOST. Merthyr Tydfil. Mid Glamorgan CF48 4BR