15-inch MacBook Pro

Product Type: 
Apple Mac
Product Manufacturer: 
Apple
Recall Date: 
Friday, 22 November, 2019
Manufactured dates: 
Apple is recalling certain older Apple 15-inch MacBook pro laptops due to battery issues.
Contact Details: 
Return to supplier
Investigator Name: 
Electrical Safety First

Check whether you have an affected model with the following steps:

Choose About This Mac from the Apple menu in the upper-left corner of your screen. Confirm your model is "MacBook Pro (Retina, 15-inch, Mid 2015)."

If you have this model, please then enter the serial number in the "Eligibility" section of the below webpage:

https://support.apple.com/en-gb/15-inch-macbook-pro-battery-recall

A more comprehensive guide to finding your Apple product's serial number is available here:

https://support.apple.com/en-gb/HT204308

Once you have checked if your model is affected follow the instructions on the webpage to arrange a free repair.