Amazon Basics Power Banks, sold by Amazon. A round 260,000 units of Amazon Basics power banks are affected, with various battery sizes. This includes 16,100mAh; 10,000mAh; 5,600mAh; 2,000mAh with micro USB cable; 3,000mAh and 3,000mAh with USB micro cable

Product Type: 
Amazon Basics Power Bank
Product Manufacturer: 
N/K
Recall Date: 
Thursday, 15 March, 2018
Contact Details: 
Amazon is advising you to contact its customer services teams on 0800 279 7234.
Investigator Name: 
Electrical Safety First

This product has been recalled due to reports of them catching fire and burning users.

If you own this item, stop using it immediately.

If you purchased one of the chargers, you should have received an email explaining the recall and what to do. If you can’t see it in your email inbox, check to see if it’s in your junk or spam folder. If you have one of the chargers but haven’t been contacted, Amazon is advising you to contact its customer services teams on 0800 279 7234.