Updated 16 December 2015
EE are recalling all EE Power Bars. This is just a precaution, but they want to make sure all their customers are safe.
If you have a Power Bar, you should stop using it straight away and hand it in to one of their stores.
They are taking this action because they are aware of a very small number of further incidents where Power Bars have overheated in circumstances that could cause a fire safety risk.
Keeping their customers safe is extremely important to them, and that’s why they are taking this voluntary and precautionary action.
What's the issue?
A very small number of incidents where Power Bars have overheated.
What should I do?
Stop using Power Bars and unplug them from their phones or tablets, and the mains. You should return the Power Bar to an EE store as soon as you can.
1) If you have a Power Bar, please stop charging and using it.
2) For anyone with a Power Bar, please return it to your local EE store.
3) For those who are unable to get to an EE store, please call our information line on 0800 079 0305.