Model DEUF2

Product Type: 
Fan Heater
Product Manufacturer: 
Dimplex
Recall Date: 
Tuesday, 20 January, 2015
Manufactured dates: 
5th November to 31st December
Contact Details: 
Contact the Dimplex helpline on 0800 022 44 99 (Monday-Friday 8:30am-9pm, Saturday-Sunday 8:30am-1pm) to arrange a replacement heater.
Investigator Name: 
LSR
Product Images: 

Important safety notice – Product safety warning

Dimplex Portable Fan Heater - Cat No. 415/3836

(Notice added 20th January 2015)

A safety issue has been identified with the plug fitted to a batch of Dimplex upright fan heaters - Model DEUF2. The plug may overheat in use, leading to the potential exposure of live parts and electric shock.

Affected heaters can be identified by the brand 'TOWELL' on the plug and were available exclusively from Argos between 5th November 2014 and 31st December 2014. Heaters purchased before or after these dates are not affected.

WHAT YOU NEED TO DO

  1. Stop using your heater immediately by switching it off at the mains socket.
  2. Allow time for the plug to cool before unplugging the heater from the socket.
  3. Contact the Dimplex helpline on 0800 022 44 99 (Monday-Friday 8:30am-9pm, Saturday-Sunday 8:30am-1pm) to arrange a replacement heater.