NN-CT857W, NN-CT867M, NN-CT878S

Product Type: 
Ovens (Electric & Gas)
Product Manufacturer: 
Panasonic
Serial number(s): 
All serial numbers apply
Recall Date: 
Monday, 29 March, 2010
Manufactured dates: 
2007 - 2009
Contact Details: 
0800 915 9892 Web: http://www.panasonic.co.uk/autosensor
Investigator Name: 

Panasonic Combination Ovens - safety notice
The following notice has been printed in the national press:

IMPORTANT SAFETY WARNING
PANASONIC COMBINATION OVEN MODELS
NN-CT857W, NN-CT867M, NN-CT878S

We have become aware of a performance issue related to the Auto
Sensor program for cooking Whole Chicken. This only affects models
NN-CT857W, NN-CT867M and NN-CT878S. The model number
can be easily verified as it is printed on the front of each unit (as
shown above).

Due, to the variation in the physical characteristics and water content
of chicken available in the market, it is possible that use of the Auto
Sensor program may result in under cooking.

IT IS ESSENTIAL TO ENSURE THAT CHICKEN IS THOROUGHLY
COOKED BEFORE SERVING. CONSUMPTION
OF UNDER COOKED CHICKEN MAY PRESENT A
HEALTH RISK.

If you are experiencing inconsistent results using the Auto Sensor
Whole Chicken program, please refer to the cooking charts on page
62 of the operating instructions.
This is available to download at: http://www.panasonic.co.uk/autosensor

We apologise for any inconvenience caused.
If you have any queries please do not hesitate to contact our Helpline on:
FREEPHONE* 0800 915 9892* Network charges may apply to calls made from
mobile phones. (Mon-Fri 9am-8pm, Sat/Sun 10am-4pm)