Warning - Product Safety Notice
NewTeam & Showerforce 201 Power Showers
Model Numbers Showerforce '201 Power' and '201 Power Thermostatic'
NewTeam '201 Power' and '201 Power Thermostatic'.
Iflo Super Thermostatic Power Shower
Ikon Super Thermostatic Power Shower
We have found a potential fault with a miniscule number of products in the 201 Power Shower range following internal water leaks. This can cause overheating of the internal microswitch causing it to char.
The products affected would have been purchased through B&Q, MFI, Builders or Plumbers Merchants. They can be identified by the following Product names:
Showerforce 201 power
Showerforce 201 power thermostatic.
NewTeam 201 power
NewTeam 201 power thermostatic
TP Iflo Super thermostatic
TP Ikon Super thermostatic
All colour finishes are affected. All 201 power shower products purchased from 1st April 2000 to 20th December 2003 may be at risk.
What to do
1. The unit should NOT be dismantled or removed from the wall and sent back to Newteam.
2. If the shower is leaking from the unit on the wall please stop using immediately. Ensure that you isolate it from the electricity supply as a safety precaution. The switch to do this is normally in the airing cupboard.
3. Contact Free phone number 0800 107 0052 and ask for Customer Services Department to arrange for one of our engineers to visit your home and carry out a free, full safety check. You can also fax them on 0800 107 7059 or e-mail on [email protected]
All our Customer Service Operatives are available between the hours Of 8.30am - 5pm, Monday to Friday.
If you have any questions about the identification of these products, please call the number above for assistance.
Please note that no other NewTeam or Showerforce products are affected by this notice.
For help and advice please Contact Us or contact the customer service hotline on 0844 701 6273. Alternatively, you can write to us as Bristan Group, Birch Coppice Business Park, Dordon, Tamworth, B78 1SG.
(Published in the national press on the 13 February 2004)
Contact information updated on:29/11/2011