TA3061-UK (Trium Mars and Trium Eclipse mobile phones)

Product Type: 
Batteries & Chargers
Product Manufacturer: 
Trium
Serial number(s): 
commencing "0105......" or higher
Recall Date: 
Monday, 11 March, 2002
Manufactured dates: 
Contact Details: 
CUSTOMER CARE LINE on 0800 912 00 20 between 8.00am - 6.30pm, Monday to Friday
Investigator Name: 

WARNING: IMPORTANT SAFETY NOTICE

To all Trium Mars and Trium Eclipse mobile phone owners

We have identified a problem with some batches of chargers supplied with these models of mobile phones. The top casing of the charger may separate from the 3-pin base when being pulled out of a mains socket. This could expose live contacts with the risk of an electric shock.

The faulty chargers are identifiable as being "MADE IN PHILIPPINES" and with MODEL: TA3061-UK clearly shown on the label. Only chargers with a serial number commencing "0105......" or higher are affected by the safety notice.

If you have one of these chargers please take the following action:

1. Stop using the charger

2. Call our CUSTOMER CARE LINE for a free replacement charger (Be ready to state the charger's serial number when you phone.)

A new charger will be sent to you. A pre-paid envelope will also be provided for you to return your faulty charger.

Call our CUSTOMER CARE LINE on 0800 912 00 20 between 8.00am - 6.30pm, Monday to Friday

We apologise for any inconvenience caused and thank you for your co-operation. No other Trium products are affected by this recall.

Mitsubishi Electric Telecom Europe S.A. Customer Services, PO Box 222, Bangor BT19 1BR

(Published in the national press)