AC170 AC172 AC174 AC176 AC178 AC180 AC182 AC 184A8666 A8610 A8612 A8614

Product Type: 
Washing Machines
Product Manufacturer: 
Hoover
Serial number(s): 
ending in 60300000 and below are affected
Recall Date: 
Wednesday, 2 May, 2001
Manufactured dates: 
Contact Details: 
Freephone 0800 212335 Hoover, FREEPOST CF2329, Pentrebach, Merthyr Tydffl, Mid Glamorgan, CF48 4BR
Investigator Name: 
Carey N.J

IMPORTANT SAFETY NOTICE
HOOVER NEW WAVE WASHING MACHINES AND NEW WAVE WASHER DRYERS.

This announcement does not refer to any other product nor does it include the New Wave Plus 5 range.

Our Quality Assurance programme has shown that a minor safety modification needs to be made on New Wave washing machines and New wave washer dryers, to prevent the possibility of wash liquid leakage which may, in a small number of cases, lead to a fire risk.

You can continue to use this machine, but until this modification has been completed these machines should not be operated unattended or left switched on after use.

Only the following models numbers are affected: AC170 AC172 AC174 AC176 AC178 AC180 AC182 AC184 A8666 A8610 A8612 A8614

Additionally only those machines carrying a serial number ending in 60300000 and below are affected by this notice. eg AC18251223124

The serial number may be found on a label located in the door recess and visible when the door is open.

If you have returned a guarantee card or already had a Hoover service call you will be contacted by mail. Arrangements will be made to make the modification to the product free of charge.

However we need to modify all of these machines. If you have one of these products and have not been contacted by mail please complete the coupon below and post it to the FREEPOST address. Using the FREEPOST coupon will greatly assist us, to advise you in due course, of an appointment for a Hoover service engineer to call.

For further information call the Hoover Serviceline on Freephone 0800 212335 (Monday to Friday 9am to 7pm / Saturday 9am to 1pm).

We recommend the use of the FREEPOST address to cause you the minimum inconvenience, and stress that no other Hoover models are involved. This programme does not affect our latest range of New wave Plus 5 products. Hoover apologises for any inconvenience this may cause and gives reassurance of our continuous product quality programme.

Hoover, FREEPOST CF2329, Pentrebach, Merthyr Tydffl, Mid Glamorgan, CF48 4BR.

Recall date: 9 May 1996