CR1507, CR2009, CR2009T & BQISCR

Product Type: 
Heaters
Product Manufacturer: 
Dimplex
Serial number(s): 
All serial numbers
Recall Date: 
Wednesday, 2 May, 2001
Manufactured dates: 
Since October 1995 until recall date (17/12/1995)
Contact Details: 
Phone: 0800 636434 Post: Dimplex (UK) Limited, Customer Services (Radiators), FREEPOST (no stamp needed), S01638 Millbrook, Southampton, S015 OUH
Investigator Name: 
Carey N.J
Product Images: 

IMPORTANT NOTICE SAFETY WARNING
STOP USE IMMEDIATELY

Dimplex New Style Column Electric Oil Filled Radiator Product Recall

Model numbers: CR1507, CR2009, CR2009T & BQISCR

It has come to our notice that some of the new style column type oil filled electric radiators, represent a safety hazard with the risk of dangerous fumes and fire.

These heaters have only been on sale since October 1995. If you have purchased one, you should follow this procedure:

1. Do not use the heater.

2. Unplug it from the mains supply immediately.

3. Return it to the place of purchase for either a full refund or an alternative replacement.

4. You should still return the product even if there are no apparent problems.

5. If you have any questions or are unable to return the product please telephone the Dimplex customer service line.

Dimplex Customer Service Line (0800 636434). There will be no charge for this call. Lines open from 8am to 8pm, daily (answerphone in use at all other times).

If you are unable to telephone, please write to: Dimplex (UK) Limited, Customer Services (Radiators), FREEPOST (no stamp needed), S01638 Millbrook, Southampton, S015 OUH.

Please accept our apologies for any inconvenience this may cause.